Rosie's Pet Supplies Ltd
About
Rosie's Pet Supplies is dedicated to providing you with excellent customer service. Rosie's Pet Supplies has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Rosie's Pet Supplies Ltd
Address
Highview, Goodmanham Road, Goodmanham, East Riding, Yorkshire, YO43 3HX, United Kingdom, GB
VAT Number
GB396822353
Company Number
12900889
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Rosie's Pet Supplies Ltd
By R. Smith
5/5Easy purchase.
By S. Davies
5/5Good all round service
By E. Bills
5/5Great customer service, fast delivery. Thank you.
By K. Abeyasekere
5/5Seller was fine, but they should change their courier from UPS to someone else (though not Hermes) as delivery time was dreadful! Got tracking info to say i... Read more
By K. Abeyasekere
5/5Fantastic seller! Found randomly when I was searching for a particular product, with by far the cheapest price I could find. Free delivery, and the item arri... Read more
By P. Hallam
5/5Have used Rosie’s before and found them to go the extra mile for their customers, great service from start to finish.
Highly Recommended.
By J. Dickinson
5/5This seller is one to buy from i have no complaints I will definitely purchase from them again
By L. Britcliffe
5/5Good communication, thank you. Sorry for being very late in leaving this review.
By V. Dascalu
5/5Excellent seller service and on time delivery
All Rosie's Pet Supplies Ltd reviews
Got tracking info to say it would arrive on Thursday, but didn't get here until Monday
Free delivery, and the item arrived less than 48 hours after I ordered it!
Also, the seller messaged me within a few hours to say the item had been dispatched.
Highly recommend this seller and I will definitely be using them again to reorder this product at a later date.
Fantastic customer service
Highly Recommended.
- Previous
- 1
- 2
- 3
- Next