Retailer Shop

ruiyan

(63)

Our products are all new and have a guarantee period, and no matter the price or logistics time, our company has an advantage, please customers rest assured to buy. Our main products are: fashion clothing and accessories, electronic products, home and garden, health protection, sports and health products. If you have any questions, please contact us.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK4 - 6 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides4 - 6 daysFree
Channel Islands: Guernsey4 - 6 daysFree
Channel Islands: Jersey4 - 6 daysFree
Firth of Clyde Islands4 - 6 daysFree
Isle of Man4 - 6 daysFree
Isle of Wight4 - 6 daysFree
Isles of Scilly4 - 6 daysFree
Northern Ireland4 - 6 daysFree
Orkney Islands4 - 6 daysFree
Outer Hebrides4 - 6 daysFree
Scottish Highlands and Isle of Skye4 - 6 daysFree
Shetland Islands4 - 6 daysFree

Returns & terms

Legal Name: Ruiyan Education Consulting (Wuhan) Co., Ltd.

Address: Room201, 2nd Floor, 1st Building, B1-1 Office Building, 777 Guanggu 3rd Road, Donghu New Technology Development Zone, Wuhan, 430000, China, CN

Company Number: 91420100MA4K3NMH0P

Returns:
1. Any requests for refunds or returns for any Product(s) by a Customer shall be dealt with directly between the Seller and the Customer through the SCP. The Seller will receive an email notification about these requests through the SCP. The Customer will raise a dispute ("Dispute") if the product is faulty, mis-described, damaged or not delivered and the Customer will request a cancellation ("Cancellation") if they wish to exercise their rights under the Consumer Protection (Distance Selling) Regulations 2000. The Customer can cancel an order up to 30 (thirty) minutes after the order was placed. Thereafter, a Cancellation request will be sent to the Seller for review. Orders will not be visible to the Seller via the Seller Control Panel until after the 30 minute Cancellation period is finished. 2. if the Customer requests a refund for a Cancellable Product then such refund shall be processed by the Seller as soon as possible and in any case no later than 14 days from the date the Seller received the instruction to cancel the Cancellable Product from the Customer provided the Seller receives the Product(s) back from the Customer in the condition the Customer received them/it in; 3. if the Customer requires a refund because a Product is faulty, damaged or misdescribed, reasonable postage and packing costs (being Royal Mail's standard postage cost) incurred by the Customer in returning the Product(s) to the Seller must be refunded to the Customer along with the full cost of the Product

Returns Address: C/O Unit 73 Interlink Way West, Bardon Business Park, Bardon, Leicestershire, LE67 1LD, United Kingdom, GB

ruiyan reviews

See all
8.6/10
5 Star
46
4 Star
6
3 Star
3
2 Star
1
1 Star
7

By N. Noble

1/5

Do not buy from this seller! The customer service was diabolical! I asked for a replacement or refund and they started at 15% money back if I didn't return the ... Read more

By L. Slater

4/5

Deliverd on time

By K. Phillips

5/5

Delivery was on time packed good great quality perfect

By S. Willis

5/5

Excellent service, delivered quickly and well packed

By d. sawyer

5/5

Arrived on time good seller!

By A. Farrugia

5/5

The seller service was excellent. Item was packed very well and the item arrived on time.

By S. Roberts

5/5

The item was in very good condition arrived on time

By G. Ellison

1/5

I offered to return the gremlin look a like for a full refund , they just kept giving offers of 20% 40% they only thing its good for is a chew toy I don't have ... Read more

By D. Sible

5/5

Definitely buying more stuff soon

ruiyan reviews

8.6/10
5 Star
46
4 Star
6
3 Star
3
2 Star
1
1 Star
7
63 reviews
By N. Noble on 12/07/2022
1/5
00
Delivered on time
Items as described
Good customer service
Do not buy from this seller! The customer service was diabolical! I asked for a replacement or refund and they started at 15% money back if I didn't return the item. After several messages I have a 70% refund, I'm not happy about this but have cut my losses. Will never buy from here again!!!! Appalling!
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By L. Slater on 10/05/2022
4/5
00
Delivered on time
Items as described
Deliverd on time
Was this review useful?
By K. Phillips on 21/04/2022
5/5
00
Delivered on time
Items as described
Delivery was on time packed good great quality perfect
Was this review useful?
By S. Willis on 19/04/2022
5/5
00
Delivered on time
Items as described
Excellent service, delivered quickly and well packed
Was this review useful?
By d. sawyer on 08/04/2022
5/5
00
Delivered on time
Items as described
Arrived on time good seller!
Was this review useful?
By A. Farrugia on 19/03/2022
5/5
00
Delivered on time
Items as described
The seller service was excellent. Item was packed very well and the item arrived on time.
Was this review useful?
By S. Roberts on 12/03/2022
5/5
00
Delivered on time
Items as described
The item was in very good condition arrived on time
Was this review useful?
By G. Ellison on 28/02/2022
1/5
00
Delivered on time
Items as described
Good customer service
I offered to return the gremlin look a like for a full refund , they just kept giving offers of 20% 40% they only thing its good for is a chew toy I don't have a dog !!!
Was this review useful?
By D. Sible on 10/02/2022
5/5
00
Delivered on time
Items as described
Definitely buying more stuff soon
Was this review useful?
By S. Smillie on 03/02/2022
5/5
00
Delivered on time
Items as described
Quick delivery best price cannot fault
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