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Run Charlie Ltd

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Hi there

Run Charlie is a trusted UK Company and onBuy seller and we stock a huge range of genuine, branded outdoor and active-wear clothing.  Oh yeh, we ship all over the world too, where ever you choose.

We can help you discover your perfect outdoor, urban or countryside spaces because we know that you'll find what you need with us at the best prices.  We love helping our brilliant customers connect with those around them, have some fun and hopefully enjoy whatever they are doing in any weather. They love what we do and we want you to love it too.

Happy shopping! 

Every time you shop with us on OnBuy we think your experience should be 5 stars. If, for any reason, you feel that our service falls below 5 stars, please email us at;  [email protected],  We want you to tell us what's gone wrong so that we can make it right for you. We are here to help and ensure you are 5 star happy!

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK3 - 5 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides3 - 5 daysFree
Channel Islands: Guernsey3 - 5 daysFree
Channel Islands: Jersey3 - 5 daysFree
Firth of Clyde Islands3 - 5 daysFree
Isle of Man3 - 5 daysFree
Isle of Wight3 - 5 daysFree
Isles of Scilly3 - 5 daysFree
Northern Ireland3 - 5 daysFree
Orkney Islands3 - 5 daysFree
Outer Hebrides3 - 5 daysFree
Scottish Highlands and Isle of Skye3 - 5 daysFree
Shetland Islands3 - 5 daysFree

Returns & terms

Legal Name: Run Charlie Ltd

Address: Run Charlie Ltd, Unit 5, Claughton Ind Est., Brockholes Way, Claughton-on-Brock, Lancashire, PR3 0PZ, United Kingdom, GB

Company Number: 7815434

Returns:

Returning an item for a refund:

Return items to us via Royal Mail using the Royal Mail return label service* or equivalent tracked courier service
The Royal Mail return service ensures a secure return method and is tracked. It guarantees a refund with us and is the most cost effective way to return any item via a guaranteed and tracked service. You can also check the progress of your return parcel online at the Royal Mail website using the bespoke tracking number from your return label.

To get your return label please go to the Royal Mail website, choose RETURNS from the SENDING MAIL drop down menu and pick RUN CHARLIE as your retailer. Please follow the instructions and enter your 8 digit Run Charlie order number found on your packing slip and print off your prepaid* return label. If you are unable to print or don’t have a printer, your local post office will print this for you. If you require any assistance please let us know. Thank you

Don’t forget to include your original packing slip inside the parcel so that we know it’s from you.

*Returning an item to us using Royal Mail costs 3.95 and this amount will be deducted from your refund.

Exchanging an item:

If you would like to exchange an item please purchase your replacement with us and send back your original item using the return instructions above. If you want to exchange your item with us without purchasing a replacement on-line, please contact us by email before you send your original item to us. Thank you

Don’t forget to include your packing slip and a note telling us what you would like ie; new size, colour etc. Please be as specific as you can.

Returning a defective Item;

Nobody likes it when something goes wrong, before returning a defective item please contact us by email. We are here to help sort things out for you.

Return Address;

Run Charlie Ltd
Unit 5, Claughton Industrial Estate,
Brockholes Way,
Claughton-on-Brock,
Preston,
Lancashire
PR3 0PZ

Every time you shop with us on Amazon we want your experience to be 5 stars. If, for any reason, you feel that our service has fallen below this, please contact us. We want you to tell us what's gone wrong so that we can make it right for you. Thank you

We are sorry that the Royal Mail returns Service* can only be used for returning items for a refund.

Returns Address: Run Charlie Ltd, Unit 5, Claughton Ind Est., Brockholes Way, Claughton-on-Brock, Lancashire, PR3 0PZ, United Kingdom, GB

Run Charlie Ltd reviews

See all
9.8/10
5 Star
60
4 Star
4
3 Star
0
2 Star
0
1 Star
0

By R. Cragoe

4/5

Brilliant prices at OnBuy. Can't believe how cheap things are compared to other sellers. Really good choice and delivered on time. Can't fault them. Five stars!

By T. Hughes

5/5

Quick delivery

By P. Myers-Shone

5/5

Next day communication from seller and speedy dispatch. Estimated delivery 18th-20th November and received on 10th November just a few days after ordering. Def... Read more

By Y. Moores

5/5

Happy with my purchase the jacket is just what I wanted and delivered fast. Thank you

By J. Sutherland

5/5

Great will use you again

By J. Miah

5/5

A great seller, delivered super quicky too.

By H. RICE

5/5

Quick and efficent

By K. Hall

5/5

Good service

By D. Sandwith

5/5

Excellent service no problem good price

Best sellers

Highest reviewed products

Run Charlie Ltd reviews

9.8/10
5 Star
60
4 Star
4
3 Star
0
2 Star
0
1 Star
0
64 reviews
By R. Cragoe on 26/11/2021
4/5
00
Delivered on time
Items as described
Brilliant prices at OnBuy. Can't believe how cheap things are compared to other sellers. Really good choice and delivered on time. Can't fault them. Five stars!
Was this review useful?
By T. Hughes on 24/11/2021
5/5
00
Delivered on time
Items as described
Quick delivery
Was this review useful?
By P. Myers-Shone on 10/11/2021
5/5
00
Delivered on time
Items as described
Next day communication from seller and speedy dispatch. Estimated delivery 18th-20th November and received on 10th November just a few days after ordering. Definitely worth 5 stars.
Was this review useful?
By Y. Moores on 05/11/2021
5/5
00
Delivered on time
Items as described
Happy with my purchase the jacket is just what I wanted and delivered fast. Thank you
Was this review useful?
By J. Sutherland on 04/11/2021
5/5
00
Delivered on time
Items as described
Great will use you again
Was this review useful?
By J. Miah on 24/10/2021
5/5
00
Delivered on time
Items as described
A great seller, delivered super quicky too.
Was this review useful?
By H. RICE on 19/10/2021
5/5
00
Delivered on time
Items as described
Quick and efficent
Was this review useful?
By K. Hall on 12/10/2021
5/5
00
Delivered on time
Items as described
Good service
Was this review useful?
By D. Sandwith on 30/09/2021
5/5
00
Delivered on time
Items as described
Excellent service no problem good price
Was this review useful?
By K. Surtees on 28/09/2021
5/5
00
Delivered on time
Items as described
Quick delivery, well packaged great price.
Was this review useful?
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