Safetots

Safetots is the UK’s premium brand for baby and toddler safety products with over 2000 safety products for both home and travel. In addition to our own brand, we also stock safety products from other well-known leading brands such as BabyDan, Bettacare and Dreambaby. Our safety range includes products such as stair gates, fire guards and bed guards suitable for a range of spaces and ages to help ensure your home is as protected as possible for your little one to grow, learn and explore in a safe environment.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Safetots Limited

Unit 7, The Orbital Centre, Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2NB, United Kingdom, GB

GB843964884

5222875

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund