Featured reviews from Secrets Shop
By F. Ostle
5/5I recommend this seller it arrived on time on perfect condition
By A. Moore
5/5Really good
By A. Moore
5/5Really good
By S. Heydari
5/5Perfect
By S. Smee
5/5the sellers service and delivvery very prompt
By A. Ogunmola
5/5Very good
By S. Iftemi
5/5Quick delivery, quality product. I recommend!
By R. Honour
5/5Excellent delivery
By M. Prime
5/5The product looks great.
By G. Mitchell
4/5No problem with item! Just didn’t work with me.
About
Secrets-Shop is an online store for adult products. Our goal is to give our clients the best impressions of buying intimate products. Our store contains all types of sex toys, vibrators, erotic lingerie, lubricants, natural oils and other personal cosmetics, and more. That is why UK buyers choose us. Our key principles: - 100% Original Certified Intimate Health Safe Products - 100% confidentiality while ordering and receiving goods - Free consultation in our live chat - Fast delivery throughout the UK
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
APA Trading ltd
Address
128 City Road, London, EC1V 2NX, United Kingdom, GB
VAT Number
GB363730400
Company Number
11247779
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund