Featured reviews from Sewing Online
By L. Shields
5/5My fabric arrived in good quality and on time. Really pleased.
By W. Monk
5/5Would definitely order from this Seller again.
By S. Fletcher
5/5I had to contact this seller as the light I received was faulty. they sent a rep... Read more
By anonymous
5/5Very good delivery very quick would use again.
By D. Meadows
5/5Great seller.
By M. Whitlock
5/5Great communication and superb service all round. Highly recommended.
By D. Rhodes
5/5Excellent service from the company. It was delivered earlier than expected which... Read more
By p. wood
5/5Quick delivery and great comms
By w. smith
5/5No issues
By C. Mcneill
5/5Great would buy for them again and recommend others to do so
About
<p>For over 10 years Sewing-Online.com has been supplying sewing accessories and needlecrafts across the UK and internationally around the world. We are now the leading distributor of sewing and craft items within the UK, providing our customers with an exceptional range of products and first class customer service. sewing-online.com is the UK’s favourite online destination for all your sewing needs, bringing you the best brands at the lowest prices. We stock a large array of haberdashery, ribbons, trimmings, craft, cross stitch kits, patchwork, quilting, equipment, machine sewing accessories and much more, all in an easy to navigate website. We buy from all over the world to give our customers the best products we can find – and every one of them at a competitive price.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
GENERAL MERCHANDISE INTERNATIONAL LIMITED
Address
Unit 9, Mallard Rd, Victoria Business Park, Netherfield, Nottingham, NG4 2PE, United Kingdom, GB
VAT Number
GB983852765
Company Number
07128035
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
