Shop Monk Limited
We are a family run business specialising in import and export and wholesale trading with over 7 years experience. With our experience we ensure all our products are of the best quality and genuine merchandise. We can offer incredible prices due to our excellent trading partners locally and abroad.
Delivery
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
Standard Delivery
Country | Estimated Delivery | Delivery Cost |
---|---|---|
United Kingdom | ||
Mainland UK | 2 - 3 days | Free |
Northern Ireland | 3 - 5 days | £3.99 |
Outer Hebrides | 3 - 5 days | £3.99 |
Isle of Man | 3 - 5 days | £3.99 |
Scottish Highlands and Isle of Skye | 3 - 5 days | £3.99 |
Orkney Islands | 3 - 5 days | £3.99 |
Shetland Islands | 3 - 5 days | £3.99 |
Firth of Clyde Islands | 3 - 5 days | £3.99 |
Argyll and Bute with Loch Lomond and Inner Hebrides | 3 - 5 days | £3.99 |
Isle of Wight | 3 - 5 days | £3.99 |
Isles of Scilly | 3 - 5 days | £3.99 |
Channel Islands: Jersey | 3 - 5 days | £3.99 |
Channel Islands: Guernsey | 3 - 5 days | £3.99 |
Priority Delivery
Country | Estimated Delivery | Delivery Cost |
---|---|---|
United Kingdom | ||
Mainland UK | 1 - 2 days | £9.99 |
Returns & terms
Legal Name: Shop Monk Limited
Address: Shop Monk Limited, Unit 4, St Marys Industrial Park, Talbot Road, HYDE, SK14 4HN, United Kingdom, GB
Company Number: 08756845
Returns:
We will ship your goods within 48 hours of receiving cleared payment Monday-Friday, Purchases made on Friday thru to Sunday will be sent on Monday. We use Royal Mail. We will only ship to the address on the invoice, unfortunately, we cannot ship to any other address.
We are sure you will be pleased with your purchase from our website. However, unfortunately, there may be occasions when you will need to return items to us.
Non Receipt Of Items
If you have not received your items you must let us know within 7 days from the estimated delivery date. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately, we cannot investigate non receipt deliveries after this time has elapsed. Investigations into lost parcels can take up to 14 days. Refunds or replacements will not be issued until the investigation is complete.
Orders sent by Royal Mail: We do advise that the majority of orders are received within 1-3 working days of despatch. However, for Royal Mail to class the order as lost in the post we have to allow them 15 working days to deliver before we can arrange a replacement or a refund [this is a Royal Mail rule].
Unfortunately, once the order has been despatched it is then the responsibility of Royal Mail to deliver your item, and as much as we would like to resolve this for you today we do have to allow them this timescale to deliver.
If you still haven’t received it by the 15th working day, please contact us & we will investigate the matter for you.
Items Damaged in Transit
If your item is damaged in transit, we ask that you report it to us within 3 working days (24 hours for our business customers). If the items are visibly damaged on receipt, it’s best to sign the carrier’s delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we’ll issue a replacement or full refund to you via your original payment method.
Products Dead On Arrival
If your item(s) are faulty on arrival, please advise us as such within 3 working days.
Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we’ll issue a replacement or full refund to you via your original payment method.
Returns Address: Returns DPT, Unit 4, St Marys Industrial Park, Talbot Road, HYDE, SK14 4HN, United Kingdom, GB
Shop Monk Limited reviews
See allBy anonymous
5/5Very good service, the items were packed well and arrived early.
By C. Rouse
5/5Very Happy
By j. sherriff
5/5Easy site to use ,no problems ,delivered on time 10/10
By J. Rosewood
5/5Perfect
Ad described and arrived quickly
By anonymous
5/5Very pleased. Highly recommended
By R. A Owen
5/5It was delivered in good time, it actually came early meaning I could get the tree up in plenty of time to enjoy
By V. Yates
5/5Great communication and well packaged
By V. Johnson
5/5I would highly recommend this seller. The item came in less than 48 hours after ordering!! I was not expecting it until after Christmas so it was really good to... Read more
By A. Igana
4/5Thanks sellers..nice product
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Shop Monk Limited reviews
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