sixstore
About
sixstore is dedicated to providing you with excellent customer service. sixstore has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Uljana Ltd. (trading as SixStore)
Address
Unit 1 James Street, Maidstone, Kent, ME14 2UR, United Kingdom, GB
Company Number
8328253
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from sixstore
By L. Smith
5/5Excellent quality, excellent customer service. The delivery was as promised and the follow up after it was delivered to check i had no problems or questions was... Read more
By D. Heggie
5/5Fabulous great value for money and arrived before due date can't ask for better than that
By R. Collins
5/5Great seller
By D. O’Donoughue
5/5Service good quick service
By A. Thompson
5/5Just what I was looking for and came really quick
By m. finley
5/5Arrived OK packing could be better
By J. Webley
5/5Sellers service was fab, kept me informed all along. Fast delivery which was great.
By T. Oba
5/5Provided timely information
By T. Ollis
5/5They came on time and were packaged in a sturdy well done way
By A. Smith
4/5Great service, item was well packaged