Featured reviews from skydeals ltd
By S. Breeze
5/5Seller was excellent. Thank you
By E. Rumgay
5/5Good delivery on time would buy again
By J. Fleming
5/5Brilliant
By I. Hoque
5/5Packed well and delivered on time.
By M. Oates
5/5Happy with service, prompt and without issue
By D. Hutchinson
5/5Very good.
By S. Allaton
5/5Well packaged and delivered before time
By L. Price
5/5Service was excellent delivered on time thank you
By J. Hodgson
4/5The item arrived really quickly, good communication, I would recommend this sell... Read more
By p. robinson
4/5All good with the seller
About
skydeals ltd is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Skydeals Ltd
Address
21a Thrupps Lane, Hersham, Walton-On-Thames, KT12 4LX, United Kingdom, GB
VAT Number
GB101598628
Company Number
07244278
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund