Welcome to The Cashback Marketplace
<p><strong>Terms & Conditions:</strong></p> <p>- <strong>all returned items must be in exactly the same condition</strong> (unopened, unused, with factory seals intact and in their original packaging)<br />- <strong>all items returned in a different condition</strong> (factory packaging opened, seals removed, items tried or used) are subject to a <strong>partial refund of up to 60%</strong><br />- <strong>all software and games that were opened or had factory packaging removed cannot be returned</strong> (as licences could have been activated)<br />- <strong>all deliveries </strong>are<strong> Monday to Friday</strong> only, we do not normally post or deliver on Saturdays or Sundays (unless you requested it)</p> <p>Please note that all our new high-value branded products are sold at significant discounts, therefore we have rigorous returns and refunds policies. For products that have been opened and original factory packaging removed we can only issue partial refunds up to the 60% due to the loss of resell value. This is not an issue for "used", "open box" products as we have no such issues. </p> <p>Any Issues/queries? Contact us via <strong>OnBuy Messaging System, [email protected]</strong> </p> <div class="ux-section__item"><strong>Software Market Ltd (Company No: 11587358)</strong> are <strong>VAT Registered (VAT Registration No: GB311946807)</strong>. </div> <div class="ux-section__item">We trade under <strong>VAT Global Accounting Margin Scheme</strong> - you cannot reclaim Input VAT on most items we sell (please ask if unsure)</div>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Software Market Ltd
3 Dollis Valley Drive, Barnet, EN5 2FU, United Kingdom, GB
11587358
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By S. Clement
5/5Excellent! No quibbles at all
By A. Gellatly
5/5Good seller came quick
By L. Hamilton
5/5Did not have to contact which is perfect
By D. Pollock
5/5No problem or worries with seller definitely use them again
By S. Lees
5/5Great
By W. Homwe
5/5Amazing services
By A. Nyyazlyyev
5/5Everything went well and smooth.
By M. Miah
5/5Exactly as described. Came promptly and perfectly protected. Thank you once again guys
By T. Obidake
4/5I will say very fast as I didn’t have to follow up on the seller
By A. Tabassum
4/5⭐️⭐️⭐️⭐️
Efficient and reliable seller.