Featured reviews from Solretail LTD
By A. Karavadra
5/5Arrived quickly and in good condition
By S. Evans
5/5I use solretail ltd regularly as I like and trust their products .I find they ... Read more
By A. Edwards
5/5Great product, good value and quick delivery
By D. Akuebuka
5/5The seller and delivery see was awesome
By D. Akuebuka
5/5The seller and delivery see was awesome
By N. Conlon
5/5Very good
By S. greasley
5/5Excellent fast delivery lovely hair product
By J. Reeves
5/5Great item packed well and sent in quick time thankyou
By D. Arash Bakhtiari
5/5Perfect
About
<p>Love Health and Beauty? Love Solretail. We are passionate about our brands and the service our customers receive. Adding new brands all the time we carry some of the best brands from across the world. Shop with ease with Solretail.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
STEPHENSONS ONLINE LIMITED
Address
Unit 4 Ironstone Way, Brixworth, Northampton, Northamptonshire, NN6 9UD, United Kingdom, GB
VAT Number
GB127777578
Company Number
07994735
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
