Featured reviews from Somegifts4u
By A. Laurie
5/5Well packaged and delivered on time as described by seller. Happy to recommend t... Read more
By A. Laurie
5/5Prompt and carefully packaged delivery
By s. ingersent
5/5my 1st purchase and very impressed with the service
By K. Hewitt
5/5Delivered promptly, well packaged
Very pleased
Thank you
By K. Guha
5/5excellent swift service. Pleasure to do business with the company.
By K. Lishman-Neilson
5/5Updates were good and delivered on time and well packaged
By A. Williamson
5/5The sellers were excellent very quick service and delivery
By P. Rawlings
5/5Excellent best price I have ever paid for this shampoo and a very fast delivery.
By K. Murphy
4/5The service was excellent from the seller and very quick delivery service
By W. Marshall
4/5Excellent price great delivery well packaged
About
We are dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Graham Thomas - Jenkins
Address
61 Bridge Street, Kington, HR5 3DJ, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund