Speedyhen

Speedyhen Review:
5/5 - View all reviews (10)
Address: Unit 1 Falcon Park, Neasden Lane, London, London, NW10 1RZ,
VAT Number: 970516124
Company Number: 6862611

Speedyhen Details

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Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

Country Estimated Delivery Delivery Cost
Australia 10 - 15 days £9.99 + £2.99 per item
Belgium 6 - 8 days £5.99 + £2.99 per item
Croatia 6 - 8 days £5.99 + £2.99 per item
Denmark 4 - 6 days £4.99 + £2.99 per item
Finland 4 - 6 days £7.99 + £2.99 per item
France 6 - 8 days £3.99 + £1.99 per item
Germany 6 - 8 days £6.99 + £1.99 per item
Hong Kong 4 - 6 days £7.99 + £2.99 per item
Iceland 4 - 6 days £4.99 + £2.99 per item
Ireland 4 - 6 days £7.99 + £2.99 per item
Italy 6 - 8 days £7.99 + £1.99 per item
Japan 10 - 15 days £9.99 + £2.99 per item
Netherlands 6 - 8 days £3.99 + £1.99 per item
New Zealand 10 - 15 days £14.99 + £4.99 per item
Norway 4 - 6 days £7.99 + £2.99 per item
Portugal 4 - 6 days £7.99 + £2.99 per item
Spain
Mainland Spain 6 - 8 days £3.99 + £1.99 per item
Canary Islands 6 - 8 days £3.99 + £1.99 per item
Sweden 4 - 6 days £4.99 + £2.99 per item
Switzerland 6 - 8 days £7.99 + £1.99 per item
United Kingdom
Mainland UK 3 - 5 days Free
Argyll and Bute with Loch Lomond and Inner Hebrides 3 - 5 days Free
Channel Islands: Guernsey 3 - 5 days Free
Channel Islands: Jersey 3 - 5 days Free
Firth of Clyde Islands 3 - 5 days Free
Isle of Man 3 - 5 days Free
Isle of Wight 3 - 5 days Free
Isles of Scilly 3 - 5 days Free
Northern Ireland 3 - 5 days Free
Orkney Islands 3 - 5 days Free
Outer Hebrides 3 - 5 days Free
Scottish Highlands and Isle of Skye 3 - 5 days Free
Shetland Islands 3 - 5 days Free
United States 6 - 10 days £9.99 + £1.99 per item

Priority Delivery

Country Estimated Delivery Delivery Cost
United Kingdom
Mainland UK 1 - 2 days £2.99 + £0.99 per item
Argyll and Bute with Loch Lomond and Inner Hebrides 1 - 2 days £2.99 + £0.99 per item
Channel Islands: Guernsey 1 - 2 days £2.99 + £0.99 per item
Channel Islands: Jersey 1 - 2 days £2.99 + £0.99 per item
Firth of Clyde Islands 1 - 2 days £2.99 + £0.99 per item
Isle of Man 1 - 2 days £2.99 + £0.99 per item
Isle of Wight 1 - 2 days £2.99 + £0.99 per item
Isles of Scilly 1 - 2 days £2.99 + £0.99 per item
Northern Ireland 1 - 2 days £2.99 + £0.99 per item
Orkney Islands 1 - 2 days £2.99 + £0.99 per item
Outer Hebrides 1 - 2 days £2.99 + £0.99 per item
Scottish Highlands and Isle of Skye 1 - 2 days £2.99 + £0.99 per item
Shetland Islands 1 - 2 days £2.99 + £0.99 per item
Returns And Terms

What do I do if I have received a faulty product or the wrong item?

If upon inspection your order contains a material fault or you receive an incorrect item, please contact us before returning the item. To ensure a speedy resolution please enclose the following:

Your order number/email address registered with Speedyhen if different from the one used to contact us.
Images of the faults/defects
ISBN/EAN of the incorrectly received item(s)
If we request you to return your order please do so within 30 days of receipt.

What do I do if I receive a damaged item?

In the event that your order arrives damaged please accept our apologies. In order to investigate the issue promptly, please contact us within 7 working days. Please ensure you provide us with your order number and images of the damaged item:

Images must depict the damage caused. The images you send must also include the packaging the items arrived in including the delivery note. If we request you to return your item, please do so within 30 days of receipt.
Speedyhen cannot be held liable for return postage costs of orders returned without prior agreement.

Why do I have to supply images of damaged/defective items?

Supplying us with images of any damaged/defective items enables us to ensure that the best resolution is provided. Images also help us to ensure that our remaining stock is fault/damage free.

Do you accept returns?

Here at Speedyhen we want you to be 100% satisfied with your purchase. Please contact us before you return item(s). Item(s) must be returned within 30 days for a replacement of the same item or a refund.

For a refund or replacement the items need to be returned:

In their original condition; ideally in the original packaging provided.
To the correct return address as provided below
Within 30 days of receiving the item
With a copy of the delivery invoice (Included by us within the package when dispatched)
CDs and DVDs must be returned with their holographic seal or shrink-wrap intact.
Any other item must be returned in a new condition with its original packaging and accessories.
It is your responsibility to ensure the safe return of the item(s) to us. If you return a high-value item, we recommend you use a recorded delivery service. For all returned orders we would advise you obtain a proof of postage from your chosen carrier.

If the item is being returned due to damage or a product fault, and you have contacted us prior to returning it, your postage costs will be refunded upon receiving proof of a valid postal receipt.

To ensure that a prompt replacement or refund is provided please see the following guidelines when returning your order:

Make a copy of the order invoice included within the package and clearly state the: Order number, email address and the reason for returning the item(s).
Enclose the above within the package and use the returns address sticker included on the packing slip provided. This can be found in the bottom right hand corner.

Returns Address: Speedyhen Returns, PO Box 48, Westham, East Sussex, BN23 6wb,

Speedyhen Reviews

5 out of
5 Stars
5 Star
9
4 Star
1
3 Star
0
2 Star
0
1 Star
0
4/5
00
Generally Happy, Only Slightly Disappointed.
By On
Delivered on time
Items as described
Generally speaking the seller was great, didn't have any issues.

Only problem was the book that arrived, the front cover did not match that of the picture. I was after that specific cover to complement the rest of my collection. To be fair, I think the run of books with the older cover is now out of print as I've had the same problem a couple of times now with other sellers. Show Less
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5/5
00
So You Want to Be an Outlaw
By On
Delivered on time
Items as described
Excellent, speedy delivery, thanks.
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5/5
00
Top seller
By On
Delivered on time
Items as described
A truly great seller. Communication was great and prompt delivery. Thank you.
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5/5
00
Speedyhen
By On
Delivered on time
Items as described
Good customer service
Item per description and quicker than the ETA
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