Speedyhen
Established in 2009 SpeedyHen Ltd has built up a reputation for its quick, reliable service. SpeedyHen Ltd has over 1,000,000 Books, 220,000 eBooks, 170,000 DVD Blu-ray & CD titles, we strive to ensure that our products are competitively priced and available to you from stock. Our dedication to customer service has helped to establish SpeedyHen Ltd as one of the market leaders in online book & DVD retailing. Please take a look at our huge range. Help is available from our polite customer service team for any questions you may have.
Delivery
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
Standard Delivery
Country | Estimated Delivery | Delivery Cost |
---|---|---|
United Kingdom | ||
Mainland UK | 2 - 3 days | Free |
Northern Ireland | 3 - 5 days | Free |
Outer Hebrides | 3 - 5 days | Free |
Isle of Man | 3 - 5 days | Free |
Scottish Highlands and Isle of Skye | 3 - 5 days | Free |
Orkney Islands | 3 - 5 days | Free |
Shetland Islands | 3 - 5 days | Free |
Firth of Clyde Islands | 3 - 5 days | Free |
Argyll and Bute with Loch Lomond and Inner Hebrides | 3 - 5 days | Free |
Isle of Wight | 3 - 5 days | Free |
Isles of Scilly | 3 - 5 days | Free |
Channel Islands: Jersey | 3 - 5 days | Free |
Channel Islands: Guernsey | 3 - 5 days | Free |
Priority Delivery
Country | Estimated Delivery | Delivery Cost |
---|---|---|
United Kingdom | ||
Mainland UK | 1 day | £0.00 + £4.99 per item |
Northern Ireland | 1 day | £0.00 + £4.99 per item |
Outer Hebrides | 1 day | £0.00 + £4.99 per item |
Isle of Man | 1 day | £0.00 + £4.99 per item |
Scottish Highlands and Isle of Skye | 1 day | £0.00 + £4.99 per item |
Orkney Islands | 1 day | £0.00 + £4.99 per item |
Shetland Islands | 1 day | £0.00 + £4.99 per item |
Firth of Clyde Islands | 1 day | £0.00 + £4.99 per item |
Argyll and Bute with Loch Lomond and Inner Hebrides | 1 day | £0.00 + £4.99 per item |
Isle of Wight | 1 day | £0.00 + £4.99 per item |
Isles of Scilly | 1 day | £0.00 + £4.99 per item |
Channel Islands: Jersey | 1 day | £0.00 + £4.99 per item |
Channel Islands: Guernsey | 1 day | £0.00 + £4.99 per item |
Returns & terms
Legal Name: Speedy Hen Ltd
Address: Unit 1 Falcon Park, Neasden Lane, London, London, NW10 1RZ, United Kingdom, GB
Company Number: 6862611
Returns:
What do I do if I have received a faulty product or the wrong item? If upon inspection your order contains a material fault or you receive an incorrect item, please contact us before returning the item. To ensure a speedy resolution please enclose the following: Your order number/email address registered with Speedyhen if different from the one used to contact us. Images of the faults/defects ISBN/EAN of the incorrectly received item(s) If we request you to return your order please do so within 30 days of receipt. What do I do if I receive a damaged item? In the event that your order arrives damaged please accept our apologies. In order to investigate the issue promptly, please contact us within 7 working days. Please ensure you provide us with your order number and images of the damaged item: Images must depict the damage caused. The images you send must also include the packaging the items arrived in including the delivery note. If we request you to return your item, please do so within 30 days of receipt. Speedyhen cannot be held liable for return postage costs of orders returned without prior agreement. Why do I have to supply images of damaged/defective items? Supplying us with images of any damaged/defective items enables us to ensure that the best resolution is provided. Images also help us to ensure that our remaining stock is fault/damage free. Do you accept returns? Here at Speedyhen we want you to be 100% satisfied with your purchase. Please contact us before you return item(s). Item(s) must be returned within 30 days for a replacement of the same item or a refund. For a refund or replacement the items need to be returned: In their original condition; ideally in the original packaging provided. To the correct return address as provided below Within 30 days of receiving the item With a copy of the delivery invoice (Included by us within the package when dispatched) CDs and DVDs must be returned with their holographic seal or shrink-wrap intact. Any other item must be returned in a new condition with its original packaging and accessories. It is your responsibility to ensure the safe return of the item(s) to us. If you return a high-value item, we recommend you use a recorded delivery service. For all returned orders we would advise you obtain a proof of postage from your chosen carrier. If the item is being returned due to damage or a product fault, and you have contacted us prior to returning it, your postage costs will be refunded upon receiving proof of a valid postal receipt. If you have changed your mind or order the wrong item then you will be responsible for pay for the item to be returned to us. To ensure that a prompt replacement or refund is provided please see the following guidelines when returning your order: Make a copy of the order invoice included within the package and clearly state the: Order number, email address and the reason for returning the item(s). Enclose the above within the package and use the returns address sticker included on the packing slip provided. This can be found in the bottom right hand corner.
Returns Address: Speedyhen Returns, PO Box 48, Westham, East Sussex, BN23 6WB, United Kingdom, GB
Popular categories
Speedyhen reviews
See allBy P. cobbold
5/5Seller are very good book arrived within 24 hrs very impressed
By R. Lloyd
5/5Excellent service
By S. Isaacs
5/5Excellent
By r. harvey
5/5Great speedy service.
By N. Struan Harper
5/5Best price on the net and superquick delivery. It makes a welcome change from waiting for two months for something to arrive from China.
By t. carey
5/5Very pleased thanks
By A. Merritt
5/5Fast delivery, arrived perfect condition
By A. Collins
5/5Quick delivery and very well packed.
By D. Austin
5/5So impressed with the overall service received. Easy transaction and very quick delivery. I would happily recommend.
Speedyhen reviews
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