Featured reviews from Sunshine_Dealer
By F. Leone
5/5Sellers service was excellent, bag is nicely boxed and wrapped. Arrived in good ... Read more
By L. Torode
5/5This seller was good kept it simple and came when needed to
By S. Roberts
5/5Great service thank u
By m. stephens
5/5amazing
By N. SWEENEY
5/5Good customer service. All 3 bags of beautiful. As seen in picture .
By B. Blades-Edgar
5/5Seller was spot on
By R. Hussein
5/5Perfect communication
By T. Dyson
5/5The product arrived on time, was no need to contact seller unable to comment on ... Read more
By M. Durkin
4/5On time. Good condition
About
Sunshine_Dealer specializes in the professional sale of clothing, bags, toys and luggage. We pride ourselves on fast shipping and efficient customer service. If buyers encounter any issues with color, size, style, or logo discrepancies, please feel free to contact us to make it out within 3 days. We kindly ask that buyers refrain from canceling orders, opening disputes, or leaving negative feedback before communicating with our customer service team.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Huizhou Xiangyu Shangpin Furniture Co., Ltd.
Address
Room C QiuChang , Gaoling industrial Aare, HuiYang, Huizhou, 516000, China, CN
Company Number
91441303MA53AQ3035
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund