About
Welcome to Supplement Hub Global At Supplement Hub Global, we bring together the best in beauty, health, sports nutrition, tea, and coffee — all in one place. Our mission is simple: offer high‑quality products that support your wellbeing, boost your performance, and elevate your daily routine. Whether you’re looking for premium skincare, essential vitamins, fitness supplements, or artisan teas and coffees, we carefully select every item to ensure great value and reliable quality. We work with trusted suppliers and recognised brands so you can shop with confidence. Fast delivery, responsive customer support, and a smooth shopping experience are at the heart of what we do. Whatever your goals — feeling better, looking better, or performing better — Supplement Hub Global is here to support your journey.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Optimerce-UK Ltd
Address
29 Cairo Road, London, E17 3BB, United Kingdom, GB
VAT Number
GB353519495
Company Number
12678350
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund