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About
<p>Wazir Sons Ltd is dedicated to providing you Same Day order dispatching with the Quality Customer service. <br />Return would not be entertained in term of price difference from other marketplaces. But, still you want return we charge 50% amount of order as a delivery charges.<br />Place order before you know all.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
WAZIR SONS LTD
Address
3 Brampton Road, Bolton, Manchester, BL3 3SX, United Kingdom, GB
Company Number
13931307
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from SZACK & JO
By D. Whewell
5/5Service excellent
By S. Drury
5/5Great service and item was packaged well and delivered way before the time frame given. Thank you
By B. Warren
5/5Always delivered on time and kept up to date if any timing issues
By B. Warren
5/5Always delivered on time and kept up to date if any timing issues
By S. Rutherford
5/5Very happy with Purchase. Will use again
By D. Millar
5/5I did not need to contact them as the item arrived earlier than expected.
By S. Lloyd
5/5N/A
All SZACK & JO reviews
This is stealing from people
"Edit:
After contacting the seller about this issue they were quick to give me a full refund. For that I can give them 1 extra star on the review.
Although I was satisfied with the outcome and happy that they dint give me much trouble when I complained, I still think it was a very disapointing experience. This brings bad reputation to the seller and the platform too.
Reading other reviews I see this was not the first time this happend. Hopefully the seller will fix this issue.
At the end of the day, trying to make quick money with sales like this will only hurt your bussiness because you lose customers.
If for some reason this was not completly your fault because you use some kind of dropship model, I sujest you investigate your suplier so no more people get disapointed with their purchases.
I give you 2 stars because you were quick and efficient with processing the full refund to rectify your mistake. Never the less, I was very disapointed with the expirience in general."
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