T&J BRANDS

We value every one of our customers and our team is always available to help you. We are constantly adding new products and all of our staff are fully trained in the latest trends and styles. A dedicated live chat service is available for all your enquiries and we can give you an instant response. Your satisfaction is, and always will be, our top priority. We provide a wide range of high-quality, contemporary, classic, and stylish home furnishings at the best possible prices. Providing leading customer service to all of our valued customers, our team of buyers source only the highest quality products, all delivered to you via fast, free, and tracked delivery. We offer world-class shipping through our long-term partnerships with UPS, Royal Mail, Everi, and other leading couriers. We take good care of your orders, making sure they are delivered to you in accordance with our professional standards. Your products are checked and securely packed before being dispatched

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

T&JBROTHERS LTD

12 Laurel Gardens, London, NW7 3HA, United Kingdom, GB

13463619

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund