Featured reviews from TCTNT Ltd
By M. Graham
5/5Great service weights arrived a week earlier than advised and really well packed... Read more
By M. Awan
5/5was packed well delivery on time
By H. Kodithuwakkuge
5/5Excellent service and safe packaging
By I. Omofonmwan
5/5Fastest delivery ever… thanks
By K. Muneene
5/5Excellent seller
By T. Rich
5/5Great product, arrived ahead of time
By J. Cockerline
5/5Realy good quality scooter for boy or girl
By L. Evans
5/5Super fast delivery
By G. MC CREANOR
5/5Delivered swiftly and in perfect condition
By M. Shatz
4/5Arrived quickly, outside packaging was a little damaged but no impact on the pro... Read more
About
TCTNT Ltd is dedicated to providing you with excellent customer service. TCTNT Ltd has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
TCTNT LTD
Address
Unit 10, Pacific Business Park, Cardiff, CF24 5HJ, United Kingdom, GB
VAT Number
GB366641673
Company Number
12821571
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund