Featured reviews from TGC
By J. Pullum
5/5Packed and delivered perfectly!
By J. Huskisson
5/5Speedy delivery. Great price. Cashback too.
By S. Leung
5/5Seller was very good, item was packaged well and arrived safely in time. Thank y... Read more
By C. Pinder
5/5Could not ask for better x 100
By A. Owen
5/5Seller’s service very good. Delivery on time & product well packed.
By J. Hatfield
5/5Excellent service from start to delivery!!
By S. Dougall
4/5Expensive transport, but item was cheaper than others avaiable on interweb so ov... Read more
By R. Corbo
4/5No updates on tracking number and delivery
About
TGC is dedicated to providing you with excellent customer service. TGC has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
TROWELL GARDEN CENTRE LIMITED
Address
Trowell Garden Centre, Stapleford Road, Stapleford Road, Trowell, Nottingham, Nottinghamshire, NG9 3TG, United Kingdom, GB
Company Number
01899562
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund