TGlobal MWE
About
We’re a highly successful company that specialises in the selling and distribution of a wide variety of goods. Established in 2006, we are rapidly growing into a recognised leader in E-commerce, and constantly want to push ourselves further into new opportunities.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Touch Global (UK) Ltd
Address
Touch Global (UK) Ltd, Freeman Road, North Hykeham, LN6 9AP, United Kingdom, GB
VAT Number
GB895463963
Company Number
05723884
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from TGlobal MWE
By B. Osullivan
5/5Package came so quick
By K. Harman
5/5Item was well packaged and delivered quickly
By K. Smith
5/5The seller's service was excellent and product's arrived on time in good packaging
By L. Dyer
5/5Easy and straightforward 5*
By G. Salmons
5/5Very prompt and efficient
By L. Dyer
5/5Seller was very quick delivering and very thorough on description
By P. Harding
5/5Amazing will be buying from this seller again
By R. Bill
5/5Service and delivery time was amazing all fits perfect to size and came with a helmet bag too very happy.
By D. A HINDLEY
4/5Very happy excellent service
All TGlobal MWE reviews
I initially ordered the wrong size and contacted them to ask if i could exchange for a larger size which was no problem. I sent them the item back promptly and 2 weeks later it was delivered back to them they said they couldnt find it and was not delivered however i had proof and tracking it was delivered 2 weeks prior. They then said oh we have it but some items are missing- which they were absolutely not as i didnt even take everything out the box initially only the helmet - saw it was too small- packed it back in and sent back. They then sent me only half the items back and are refusing to send me what i initially ordered and refusing a partial refund. They have robbed me for half of the items when i paid full price for everything!! SCAMMERS DO NOT BUY FROM THEM !!!!!!
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