Featured reviews from The Benross Group
By G. Prasowski
5/5Good good good
By P. Coppens
5/5Good communication, item quickly dispatched
By G. Kimber
5/5Great service
By M. Szelest
5/5The service is excellant and I'm delighted with the quality, I will buy from thi... Read more
By B. Bucataru
5/5Very easy to use, good quality
By K. ward
5/5Delivery was before expected. Well packaged.
Polite driver
By J. Woosey
5/5Thanks to this seller everything went perfect ally.
By D. Price
5/5Did not need to speak to seller as everything was right
By T. Davies
5/5Love it
About
<p>Benross is a UK-based supplier of a huge range of in-demand and on-trend products, including kitchen & homewares, electrical appliances, toys & games, christmas decorations, gardening & outdoor equipment and much more.</p> <p>Our range of exclusive brands include Blackmoor Home, Quest Appliances, Bauer Professional, Global Gizmos, Milestone Camping, GardenKraft, Tors + Olsson and many more.</p> <p>We are 100% committed to excellent customer service and support, with a 7 day UK-based customer service team, so if you have any queries or questions about our products then please do not hesitate to get in touch with us.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Benross Marketing Ltd
Address
Benross House, 22 Goodlass Road, Liverpool, Merseyside, L24 9HJ, United Kingdom, GB
VAT Number
GB636540342
Company Number
3037336
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund