The Cosmetics Warehouse
About
We are a retailer of mid/high-end beauty products and perfumes at competitive prices. With over 100 brands to choose from and over 1000 different types of products, we are the premium destination for beauty. You can choose from the very best designer labels, household names and niche, cult beauty brands, all on one site. All our items are 100% genuine and sourced from reliable suppliers and distributors from across the globe. Our in-house beauty specialists rigorously test each and every product we sell.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
K Kassamali
Address
33 Durham Road, London, HA1 4PF, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from The Cosmetics Warehouse
By L. McAllister
5/5I’m just about to order the same product again with the 19% cash back offer
By K. Crossley
5/5Excellent seller. Arrived quickly, and well packaged.
By P. M MCLAINE
5/5Delivered on time No complaints
By P. Price
5/5Packed well and delivered on time.
By L. Rifat
5/5Everything was good.
By J. Bates
5/5Product exactly as described, well packed and delivered on time.
By M. Foggin
5/5I'm always determined to get a deal on products I wish to purchase but having searched for a bottle of Creed silver I was starting to concede I'd failed on this... Read more
By C. Loring
5/5Despite delay / missing item with Royal Mail the seller sent another which arrived quickly. Thank you good service.
All The Cosmetics Warehouse reviews
I finally looked at OnBuy.com and it so happens I was able to get a better price. Do you really need the Creed box, no, do I need a top,nope then here is the same product with 30% discount, done deal.
Arrived in 3 working days via Royal mail, sprayed once and was over the moon with the purchase and with Onbuy.com.
I will definitely use them again and I do not hesitate in recommending them to anyone who is feeling a little nervous about using their service.
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