The Face Mask Store
About
<p>The Face Mask Store is a leading UK supplier of all the top brands of face mask protection, stocking 3M, Moldex, Alpha Solway, GVS and many more brands. We aim to always provide you with excellent customer service. The Face Mask Store has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
A Lucre Musket Ltd
Address
Unit A 1-4, Anglo Trading Estate, Shepton Mallet, BA4 5BY, United Kingdom, GB
Company Number
12448451
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from The Face Mask Store
By j. pritchard
5/5Great service quick delivery
By J. Uddin
5/5No issues. Delivered on time as promised
By T. Gapper
5/5No problems
By S. Marchant
5/5Good service, promptly delivered.
By D. Stark
5/5Good communication. Well packaged. Product as described. Good price.
By S. Spence
5/5The seller was great. The product was as described and packaged well.
By L. Powell
5/5Not only was the item delivered as expected, with no fuss, it arrived earlier than the expected date. This is how internet shopping should be conducted by all c... Read more
By M. Sadiq
5/5Seller service was good and it was delivered on day it was scheduled to . Really happy with the service
By C. Davies
4/5arrived quickly well made mask but a little to tight to wear for a long time
By C. Stanton
4/5As above