Featured reviews from the iOutlet
By j. lane
5/5Great..really pleased with the service thank you
By T. Nganga
5/5Excellent seller, made sure the product arrived a s described. I recommend the ... Read more
By D. Pilkington
5/5I had no experience with the seller as everything went smoothly
By K. Farid
5/55 star
By L. Ritchie
5/5Great item in really good order would buy again AAA
By R. Harris
5/5Excellent experience, arrived earlier than I expected which was great, very happ... Read more
By M. Avery
5/5Quick delivery and excellent iPhone. Just as described. Thanks A+++++
By A. Farah
4/5good and excellent phone surprised to find the phone was like new and also had g... Read more
By A. Farah
4/5good service
By H. Kamal
4/5Timely delivery!
About
the iOutlet is dedicated to providing you with excellent customer service. the iOutlet has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
James Green Ltd
Address
Unit 37 Sisna Park, Sisna Park, Sisna Park Road, Plymouth, Devon, PL6 7FH, United Kingdom, GB
VAT Number
GB140146358
Company Number
8437263
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund