Featured reviews from The Magic Toy Shop
By G. Frosdick
5/5Items arrived well packed and on time
By r. cohen
5/5Great communication Great tracking Delivered on time Would definitely recomme... Read more
By P. Lambert
5/5Excellent value for money excellent product definitely worth buying excellent co... Read more
By S. Rouse
5/5good thank you
By S. Rouse
5/5good thank you
By S. Rouse
5/5good thank you
By M. Johnson
5/5I was very happy to receive my order on time, the product was as described Super... Read more
By S. MacLellan
5/5Very small for strawberries and not worth the money
By L. Harris
5/5Kept fully updated on delivery and arrived exactly when they said it would
About
Here, at The Magic Toy Shop, we stock a wide variety of products - from baby toys & activities, educational & wooden toys, outdoor toys & games to camping & leisure products and items for the home & garden. The Magic Toy Shop is one of the largest on-line sellers so you can shop with confidence from a trusted seller.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
The Magic Toy Shop Ltd
Address
Unit 6, Edenbridge Trade Center, Hever Road, Edenbridge, TN8 5EA, United Kingdom, GB
VAT Number
GB981020738
Company Number
6817660
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund