The Marvellous Group

25 reviews
OnBuy seller since 2024

Featured reviews from The Marvellous Group

8.6/10
5 Star
18
4 Star
2
3 Star
2
2 Star
1
1 Star
2

By L. Stallard

5/5

I absolutely love this
It’s so lovely and refreshing

By F. Uddin

5/5

Great no issues great products and received them all when I needed them

By F. Le Seyec

5/5

Thank you for your replacement of Cat food but sometimes I think you need to look at what your staff are doing because they delivered the dream and the cherries... Read more

By J. Beaumont

5/5

Absolutely fabuilous,great snack especially with sof cheese!! Real hit!!

By J. Fenu

5/5

Excellent condition

By L. Henery

5/5

Excellent site and delivery

By J. Talbot

4/5

No problems products as described shipping quick and well packaged.

By P. HUNT

4/5

No problems, great service

All The Marvellous Group reviews

8.6/10
5 Star
18
4 Star
2
3 Star
2
2 Star
1
1 Star
2
25 reviews
By J. Talbot on 07/06/2026
4/5
Delivered on time
Items as described
No problems products as described shipping quick and well packaged.
By L. Stallard on 15/05/2026
5/5
Delivered on time
Items as described
I absolutely love this
It’s so lovely and refreshing
By F. Uddin on 12/05/2026
5/5
Delivered on time
Items as described
Great no issues great products and received them all when I needed them
By F. Le Seyec on 10/05/2026
5/5
Delivered on time
Items as described
Thank you for your replacement of Cat food but sometimes I think you need to look at what your staff are doing because they delivered the dream and the cherries at the right address but not the Cat food so she needs to be asking questions but thank you for resending small cat food
By M. Swambo on 12/04/2026
3/5
Delivered on time
Items as described
Good customer service
Customer Service imposible to contact. Why noCustomer Service Phone Number or email address or Order updates
By J. Beaumont on 13/03/2026
5/5
Delivered on time
Items as described
Absolutely fabuilous,great snack especially with sof cheese!! Real hit!!

By J. Fenu on 27/02/2026
5/5
Delivered on time
Items as described
Excellent condition
By P. HUNT on 24/02/2026
4/5
Delivered on time
Items as described
No problems, great service
By L. Lawrence-Taylor on 13/01/2026
1/5
Delivered on time
Items as described
Good customer service
After waiting beyond the delivery date, I contacted the seller. She suggested that I should chase Royal Mail. I pointed out that it was her responsibility to do so, but waited another twenty-four hours at her request. Even though I had made it clear that I could not wait beyond the extra day, I heard no more from her. She went ahead and sent the item which arrived and was left in a wheelie bin three days later. After messaging OnBuy to complain the seller contacted me with the return address and stated that I should get proof of postage, which I did. At the same time OnBuy sent instructions that I later realised (too late) that the instructions differed from each other. This meant that I failed to get the correct free post label from OnBuy. Having returned the item following seller’s instructions I then had no tracking information. So, OnBuy has not refunded my money. This has left me with no chocolates and no refund, a sum of £17.79

Visa does not make chargebacks if there is no TRACKING NUMBER.
I only learnt this after my bitter experience with The seller and with OnBuy.
By L. Henery on 08/01/2026
5/5
Delivered on time
Items as described
Excellent site and delivery
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