Featured reviews from ThirdSpeed
By J. Abakah
5/5Great value for money
By R. Atanasova
5/5I cannot fault the seller. Didn't need to contact him which is a good sign, isn'... Read more
By H. De-Wilde
5/5Good arrived promptly though my husband's instructions were foreign, but I hadd ... Read more
By n. manning
5/5Happy with the shipping process
By P. Le Blanc
5/5Excellent seller, item arrived new and as described, I'd recommend Thirdspeed fo... Read more
By H. Miles
5/5Great product. Arrived in good condition. Condition as described (new). Would us... Read more
By J. Shaw
5/5Top notch. Packed really well. Arrived early. Communication was quick and a plea... Read more
By L. McKendrick
4/5Good communication . Arrived well wrapped .
Excellant service
By K. Hussain
4/5Solidly packaged and received fairly quickly, other than the charger being 2 pin... Read more
About
ThirdSpeed is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
guangzhou anlidemiao keji youxiangongsi
Address
No. 1112 Guangzhou Avenue North, 3rd Floor F304, Tianhe District, Guangzhou City, Guangdong Province, 510510, China, CN
VAT Number
GB412200666
Company Number
91440101MA9YA07K79
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund