Thriftvoyage.ltd
About
Thriftvoyage.ltd is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Thriftvoyage Ltd
Address
42 kensington Road, Middlesbrough, claveland, ts5 6aw, United Kingdom, GB
Company Number
15069985
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Thriftvoyage.ltd
By D. Bowers
5/5Happy thank you.
By G. Ullfors
5/5No issues at all — item arrived on time and exactly as described. Very happy with the experience!
By K. Cervenakova
5/5Excellent effort from the seller.
By L. Lang
5/5First rate
By J. Harrison
5/5Brilliant.
By A. Beeney
5/5Arrived safe and on time .
Thank you
By D. Spence
5/5Excellent value for money. Delivery went very smooth. Box was squashed but item itself there was NO DAMAGE which is the main thing. I’m delighted with my pu... Read more
By A. Mather
5/5I had a bit of a hick-up with this purchase that was no fault of the sellers, but the reaction from the seller and help I received was 1st class! The seller... Read more
By E. Tamasauskaite
5/5Excellent.
All Thriftvoyage.ltd reviews
Thank you
The seller helped me through it all with great communication and resolution. Thank you so much!!
Top seller
- Previous
- 1
- 2
- Next