Retailer Shop

TiinyStore

(412)

Located in Guangdong China, TiinyStore has been an OnBuy partner since 05 December 2020.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK10 - 15 daysFree
Northern Ireland10 - 15 daysFree
Outer Hebrides10 - 15 daysFree
Isle of Man10 - 15 daysFree
Scottish Highlands and Isle of Skye10 - 15 daysFree
Orkney Islands10 - 15 daysFree
Shetland Islands10 - 15 daysFree
Firth of Clyde Islands10 - 15 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides10 - 15 daysFree
Isle of Wight10 - 15 daysFree
Isles of Scilly10 - 15 daysFree
Channel Islands: Jersey10 - 15 daysFree
Channel Islands: Guernsey10 - 15 daysFree
France14 - 30 days£3.00 + £3.00 per item
Turkmenistan14 - 30 days£3.00 + £3.00 per item
Japan14 - 30 days£3.00 + £3.00 per item
Korea, Republic Of14 - 30 days£3.00 + £3.00 per item
Malaysia14 - 30 days£3.00 + £3.00 per item
Pakistan14 - 30 days£3.00 + £3.00 per item
Philippines14 - 30 days£3.00 + £3.00 per item
Saudi Arabia14 - 30 days£3.00 + £3.00 per item
Singapore14 - 30 days£3.00 + £3.00 per item
Sri Lanka14 - 30 days£3.00 + £3.00 per item
Thailand14 - 30 days£3.00 + £3.00 per item
Vietnam14 - 30 days£3.00 + £3.00 per item
Indonesia14 - 30 days£3.00 + £3.00 per item
United States14 - 30 days£3.00 + £3.00 per item
Brazil14 - 30 days£3.00 + £3.00 per item
Canada14 - 30 days£3.00 + £3.00 per item
Colombia14 - 30 days£3.00 + £3.00 per item
Mexico14 - 30 days£3.00 + £3.00 per item
Paraguay14 - 30 days£3.00 + £3.00 per item
Peru14 - 30 days£3.00 + £3.00 per item
Australia14 - 30 days£3.00 + £3.00 per item
New Zealand14 - 30 days£3.00 + £3.00 per item
Spain
Mainland Spain14 - 30 days£3.00 + £3.00 per item
Canary Islands14 - 30 days£3.00 + £3.00 per item
Israel14 - 30 days£3.00 + £3.00 per item
India14 - 30 days£3.00 + £3.00 per item
Germany14 - 30 days£3.00 + £3.00 per item
Greenland14 - 30 days£3.00 + £3.00 per item
Albania14 - 30 days£3.00 + £3.00 per item
Austria14 - 30 days£3.00 + £3.00 per item
Belarus14 - 30 days£3.00 + £3.00 per item
Belgium14 - 30 days£3.00 + £3.00 per item
Bulgaria14 - 30 days£3.00 + £3.00 per item
Croatia14 - 30 days£3.00 + £3.00 per item
Czech Republic14 - 30 days£3.00 + £3.00 per item
Denmark14 - 30 days£3.00 + £3.00 per item
Estonia14 - 30 days£3.00 + £3.00 per item
Finland14 - 30 days£3.00 + £3.00 per item
Hungary14 - 30 days£3.00 + £3.00 per item
Switzerland14 - 30 days£3.00 + £3.00 per item
Italy14 - 30 days£3.00 + £3.00 per item
Lithuania14 - 30 days£3.00 + £3.00 per item
Luxembourg14 - 30 days£3.00 + £3.00 per item
Moldova, Republic Of14 - 30 days£3.00 + £3.00 per item
Monaco14 - 30 days£3.00 + £3.00 per item
Netherlands14 - 30 days£3.00 + £3.00 per item
Norway14 - 30 days£3.00 + £3.00 per item
Romania14 - 30 days£3.00 + £3.00 per item
Russian Federation14 - 30 days£3.00 + £3.00 per item
Sweden14 - 30 days£3.00 + £3.00 per item

Returns & terms

Legal Name: Mr Xueyu Fu

Address: Tianlu Mountain Garden, Country Garden, No.566, Huanshi East Road, Tangxia Town, Dongguan, Guangdong, 523000, China, CN

Returns:

As the UK's most trusted marketplace, we offer you peace of mind for your shopping experience

  • 30-Day change of mind returns with a full refund starting from the day you receive your order
  • No return charges on goods that are received as faulty, not fit for purpose, or not as described
  • No restocking or admin fees for change of mind returns
  • The seller will repair, replace, or refund faulty goods within 6 months of purchase
  • 180-Day PayPal Buyer Protection covers eligible purchases for payment peace of mind

Information about returns

OnBuy policy for a return to an overseas returns address

As the seller is only offering an overseas returns address, he has agreed to abide by the OnBuy seller policy when handling returns:

On request of a return and refund of a cancellable product within 30 days of receipt, the seller shall:

  • 7.6.12.1 provide the Customer with either (i) a pre-paid returns label to return a Cancellable Product or (ii) a refund without requesting the Cancellable Product must be returned; or
  • 7.6.12.2 arrange for collection of the Product at the Seller’s cost.

Returns Address: Tianlu Mountain Garden, Country Garden, No.566, Huanshi East Road, Tangxia Town, Dongguan, Guangdong, 523000, China, CN

TiinyStore reviews

See all
6.8/10
5 Star
211
4 Star
42
3 Star
9
2 Star
7
1 Star
143

By S. Miron

1/5

Still haven’t received the items, 3 weeks after they were supposed to be delivered. Company does not reply to messages.

By p. jones

1/5

DO NOT BUY FROM THIS SELLER, DOES NOT GET BACK TO YOU.... HAD TO BE REFUNDED BY PAYPAL....DO NOT USE....

By D. Hawkins

1/5

Not good

By E. Hood

1/5

Ordered my game 12/10/22 and was advised it was dispatched 14/10/22. Still waiting for delivery and no response whatsoever from the company. Be warned!

By G. Mcveigh

1/5

Seller did not reply to emails now trying to call money back don't waste your time and effort with this company

By Y. LI

3/5

I haven't received the parcel till now,it almost one month.and the order shows that it has been completed.I can not get my refund.they didn't answer my email.... Read more

By R. Bisla

1/5

DO NOT USE THIS SELLER!!!! Item ordered start of October, still not delivered 1 month later. No Communication at all. Now trying to recover my costs. Terrib... Read more

By A. Hussain

1/5

Non responsive and no help at all. Got PayPal involved to get a refund and had to send numerous documents to prove that I done my part so extra work for me just... Read more

By G. Daly

1/5

I have not received this item the seller has not replied back to me after me leaving by Numerous messages I am struggling to get a refund from them, and now On... Read more

TiinyStore reviews

6.8/10
5 Star
211
4 Star
42
3 Star
9
2 Star
7
1 Star
143
412 reviews
By S. Miron on 07/11/2022
1/5
30
Delivered on time
Items as described
Good customer service
Still haven’t received the items, 3 weeks after they were supposed to be delivered. Company does not reply to messages.
Was this review useful?
By p. jones on 07/11/2022
1/5
20
Delivered on time
Items as described
Good customer service
DO NOT BUY FROM THIS SELLER, DOES NOT GET BACK TO YOU.... HAD TO BE REFUNDED BY PAYPAL....DO NOT USE....
Was this review useful?
By D. Hawkins on 07/11/2022
1/5
00
Delivered on time
Items as described
Good customer service
Not good
Was this review useful?
By E. Hood on 07/11/2022
1/5
00
Delivered on time
Items as described
Good customer service
Ordered my game 12/10/22 and was advised it was dispatched 14/10/22. Still waiting for delivery and no response whatsoever from the company. Be warned!
Was this review useful?
By G. Mcveigh on 07/11/2022
1/5
00
Delivered on time
Items as described
Good customer service
Seller did not reply to emails now trying to call money back don't waste your time and effort with this company
Was this review useful?
By Y. LI on 06/11/2022
3/5
00
Delivered on time
Items as described
Good customer service
I haven't received the parcel till now,it almost one month.and the order shows that it has been completed.I can not get my refund.they didn't answer my email.its a bad experinece!
Was this review useful?
By R. Bisla on 06/11/2022
1/5
10
Delivered on time
Items as described
Good customer service
DO NOT USE THIS SELLER!!!!
Item ordered start of October, still not delivered 1 month later.
No Communication at all.
Now trying to recover my costs.
Terrible Service....AVOID AT ALL COSTS...Better off paying extra and buying from a reputable retailer.
Was this review useful?
By A. Hussain on 06/11/2022
1/5
10
Delivered on time
Items as described
Good customer service
Non responsive and no help at all. Got PayPal involved to get a refund and had to send numerous documents to prove that I done my part so extra work for me just to get what I am owed as item was never sent/received
Was this review useful?
By G. Daly on 02/11/2022
1/5
60
Delivered on time
Items as described
Good customer service
I have not received this item the seller has not replied back to me after me leaving by
Numerous messages I am struggling to get a refund from them, and now On Buy are saying this seller is no longer available I am so disappointed
Was this review useful?
By s. patel on 25/10/2022
5/5
32
Delivered on time
Items as described
took very long to send


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