Featured reviews from Tools 2 U Direct SW
By h. Andullahi
5/5The price was the cheapest I found on the market and the delivery was reasonable... Read more
By J. Griffiths
5/5Well packaged and delivered on time, I cannot fault the service
By l. davis
5/5no problems here
By A. Murphy
5/5Outstanding quality and price
By G. Wilde
5/5Also I was able to use my cashback that I had gathered up over time and only end... Read more
By D. Beamond
4/5Great transaction as always, fast delivery top products
By R. Hutchinson
4/5Very happy with the service I received. Thanks
About
Welcome to Tools 2U Direct SW LTD! We’re a family-run business established in 2013, specializing in top-quality hand tools, automotive tools & more. Our mission is simple: to provide you with reliable tools at competitive prices. We sell brands like BERGEN, US PRO, BlueSpot, Sealey, Teng Tools, Silverline & more. Whether you’re a seasoned mechanic or a DIY enthusiast, we’ve got you covered.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Tools 2U Direct SW LTD
Address
Unit 17, Bell Park, Bell Close, Newnham Industrial Estate, Plympton, Plymouth, Devon, PL7 4TA, United Kingdom, GB
VAT Number
GB212359434
Company Number
12774657
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
