Topfen
About
Topfen is dedicated to providing you with excellent customer service. Topfen has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ShenZhenShiTuoFenDianZiShangWuYouXianGongSi
Address
Flaxcroft Road, Manchester, Manchester, M22 1rn, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Topfen
By D. Bale
5/5Very good no issues at all, thank you
By A. Bevis
5/5Sellers service is good . My order arrived in good time also well packed.
By f. nuvoli
5/5correct ithem
By N. DOS SANTOS
5/5Great for it’s value. Really fast delivery! Very happy with this product!
By S. Wooden
5/5I have to admit I was a bit dubious about ordering this as I’d never used Buy.com before and although I put in the order on 16th April, I was advised that the... Read more
By A. Pettitt
5/5Item arrived on time, no glitches at all. Can't complain.
By P. Coleman
5/5Received on time and good info re delivery.
By J. Gillespie
5/5As stated above, the trimmer worked very well on early use/test. Tks James.
By P. Ball
5/5The seller service was okay as I didn't know where the product was coming from other than it was bought from One Buy?
By I. Farmer
4/5Well packed devices delivered within the timescale stated and do what I need.
All Topfen reviews
I needn’t have worried, the package arrived on 8th May and was just as advertised.
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