Featured reviews from Toptoys2u Ltd
By A. Boyd
5/5Very fast delivery and communication
By K. Simon
5/5Excellent service and communication.
By G. Gunn
5/5Great
By H. buse
5/5Items was perfectly packed in bubble wrap and carefully placed,so they wouldn't ... Read more
By S. Hannant
5/5Very prompt delivery - sensible packaging.
By M. Willson
5/5Had no reason to contact seller
By A. COOMBES
5/5Great value for money. Great service. Arrived promptly, packaged well. My grand... Read more
By A. Cassin
5/5The seller packaged the product really well and even thrown some sweets in as a ... Read more
By L. Pearson
5/5First class delivery great price and well pa cked would recommend
By C. Hankinson
5/5Perfect customer service and prompt delivery.
About
<p>Toptoys2u is dedicated to providing you with excellent customer service. Toptoys2u has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Toptoys2u
Address
Unit 19 Llandough Trading Estate , Cardiff, Glamorgan, CF11 8RR, United Kingdom, GB
Company Number
06133080
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund