Totally Awesome Toys and Home

Totally Awesome Toys and Home sources the finest toys, games and home items from around the globe with the intention of bringing them to our customers at the best possible prices. We pride ourselves on our customer service and our goal is to far outweigh your expectations! All returns are welcome and, if a received product is not up to standard, we will endeavour to fix any issue in the shortest time frame possible. We hope that you enjoy your buying experience and if you have any questions, please contact us either before or after purchasing and we will reply quickly and efficiently. Our reputation is extremely important to us, which is why we only sell authentic products that are purchased from reputable sources. Our own branded items displaying our 'Smith & Barker' logo are items that have been carefully selected to bring exceptional quality and value. Only the best and most highly rated products are deemed worthy enough to wear the Smith & Barker badge! Totally Awesome Toys and Home has been verified by OnBuy so you can shop with confidence

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Extreme Attractions Ltd

Extreme Attractions Ltd (SG Castings), Brook St, Nelson, BB9 9PU, United Kingdom, GB

05769903

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund