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Toy dolls is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Xingning Rixi Trading Co. Ltd
兴宁市兴城永泰路永泰华庭E区3楼联合办公室19卡, 深圳市龙华区东埔龙新村22栋, Shenzhen, 518000, China, CN
91441481MA54WQ4G17
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By T. Mcmahon
5/5Sellers service was excellent
By M. Hoffmann
5/5I mean I guess he did a good job of selling me the item
By L. patterson
5/5I'm really happy with my purchase, my daughter will love it , really cheap and well worth the money. Great quality
By H. Innes
5/5Very happy with the delivery and also the packaging from this seller.
By L. Richards
4/5The seller was efficient. The delivery was 2 weeks late, as usual Evri chaos, courier was filthy as was his van. A disgrace, how those couriers are still in... Read more