ToyCult
About
Toys, Games and Collectibles
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
TOYCULT LTD
Address
116 Akerman road, Brixton , London, SW9 6AZ, United Kingdom, GB
VAT Number
454908370
Company Number
12901254
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from ToyCult
By R. Reed
5/5Excellent
By T. Warren
5/5Great experience with ToyCult
By V. Noades
5/5Amazing
By M. Beckford
5/5The item was packed well and delivered before the estimate time
By S. Morrison
5/5the sellers item was delivered earlier than projected and was pleased with this.
By P. Lord
5/5Fantastic service from start to finish
By D. Threadgold
5/5Hi I'm very happy with my order. It was fast and easy. Many thanks.
By anonymous
5/5The seller is amazing
Very nice customers service
The delivery was on time no issues
By G. Sills
5/5Very expert would highly recommend to any purchaser, looking and buying any product
By F. Horne
5/5I was desperate to find this air fryer for my son and daughter in law for Christmas, as was everyone else it seemed! They delivered and a day ahead of schedule!... Read more
All ToyCult reviews
Very nice customers service
The delivery was on time no issues
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