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ToyDip.com

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ToyDip was founded in 2020 based on one belief: toys should cost less. 

We are now one of the fastest-growing online toy retailers in the UK and remain focused on our mission to become the no. 1 destination for discounted toys, games, and collectibles. 

Our parent company—aka the mothership—has 50+ years’ experience and uses its buying power to strike deals directly with the world’s best toy manufacturers. This is our secret sauce and why we can offer such incredible deals or, as we like to call them, ‘dips’.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK2 - 3 daysFree
Outer Hebrides3 - 5 days£0.00 + £6.95 per item
Isle of Man3 - 5 days£0.00 + £6.95 per item
Scottish Highlands and Isle of Skye3 - 5 days£0.00 + £6.95 per item
Orkney Islands3 - 5 days£0.00 + £6.95 per item
Shetland Islands3 - 5 days£0.00 + £6.95 per item
Firth of Clyde Islands3 - 5 days£0.00 + £6.95 per item
Argyll and Bute with Loch Lomond and Inner Hebrides3 - 5 days£0.00 + £6.95 per item
Isle of Wight3 - 5 days£0.00 + £6.95 per item
Isles of Scilly3 - 5 days£0.00 + £6.95 per item
Northern Ireland4 - 6 days£0.00 + £9.95 per item
Channel Islands: Jersey3 - 5 days£0.00 + £11.95 per item
Channel Islands: Guernsey3 - 5 days£0.00 + £11.95 per item

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 - 2 days£7.95

Returns & terms

Legal Name: Grant & Bowman Ltd

Address: ToyDip.com, Unit 9, Leeds Bradford Airport, Harrogate Road, Yeadon, Leeds, LS19 7WP, United Kingdom, GB

Company Number: 918578

Returns:

RETURNS POLICY

Our no quibble returns policy is 30 days.

If you’ve changed your mind, please return your item—unused and in original condition—within 30 days. We’ll give you an exchange or refund, so long as original packaging is in good condition and the product can be resold at full price.

If your item is faulty, please also return it within 30 days and we’ll give you an exchange or refund. If it’s been longer, get in touch and we’ll do what we can.

Please note:

  • We aim to process refunds within 7 days of receiving the return at our warehouse.
  • Refunds will be processed to your original payment method.
  • Exchanges are not guaranteed and only offered if stock is available.
  • We are not liable for returns that are lost or damaged on their way to us.
  • If you’ve changed your mind, you may have to pay for return shipping costs.

HOW TO RETURN

  1. Go to the 'View Orders' section in your OnBuy account and locate your order.
  2. Click the ‘Return Items’ button and select a reason for your return. You can also leave any additional comments.
  3. Complete the returns form by visiting our returns portal at toydip.com/returns. Specify if you’d like a refund or exchange.
  4. Print your free returns courier label.
  5. Highlight the item(s) you are returning on the packing slip and include this in the package.
  6. Pack your item(s) securely to minimise the chance of damage.
  7. Place the courier label on the outside of the package, covering or removing old labels.
  8. Ship your package to the following address: ToyDip Returns, Unit 9, Leeds Bradford Airport,
    Harrogate Road, Yeadon, West Yorkshire, LS19 7WP.

Returns Address: ToyDip Returns, Unit 9, Leeds Bradford Airport, Harrogate Road, Yeadon, Leeds, LS19 7WP, United Kingdom, GB

ToyDip.com reviews

See all
9.7/10
5 Star
294
4 Star
14
3 Star
1
2 Star
0
1 Star
7

By K. Foster

4/5

Yes all ok

By J. Chantrill

5/5

Very pleased.

By N. Nicholson

5/5

Bought items from onbuy before when other places were out of stock. Always good service, fast shipping, great pricr

By K. Trebble

5/5

Was so pleased with delivery speed

By N. Painter

5/5

Excellent

By N. Rowlands

5/5

Even though i had to wait a little longer for this product i was still happy with it so highly recommended

By K. Robins

5/5

Sellers service was great!

By J. Goodall

5/5

The seller was perfect. Fast delivery & great communication!

By S. Williams

5/5

Quick delivery and good price.

ToyDip.com reviews

9.7/10
5 Star
294
4 Star
14
3 Star
1
2 Star
0
1 Star
7
316 reviews
By K. Foster on 25/04/2022
4/5
00
Delivered on time
Items as described
Yes all ok
Was this review useful?
By J. Chantrill on 19/04/2022
5/5
00
Delivered on time
Items as described
Very pleased.
Was this review useful?
By N. Nicholson on 11/04/2022
5/5
00
Delivered on time
Items as described
Bought items from onbuy before when other places were out of stock. Always good service, fast shipping, great pricr
Was this review useful?
By K. Trebble on 08/04/2022
5/5
00
Delivered on time
Items as described
Was so pleased with delivery speed
Was this review useful?
By N. Painter on 19/03/2022
5/5
00
Delivered on time
Items as described
Excellent
Was this review useful?
By N. Rowlands on 17/03/2022
5/5
00
Delivered on time
Items as described
Even though i had to wait a little longer for this product i was still happy with it so highly recommended
Was this review useful?
By K. Robins on 08/03/2022
5/5
00
Delivered on time
Items as described
Sellers service was great!
Was this review useful?
By J. Goodall on 08/03/2022
5/5
00
Delivered on time
Items as described
The seller was perfect. Fast delivery & great communication!
Was this review useful?
By S. Williams on 07/03/2022
5/5
00
Delivered on time
Items as described
Quick delivery and good price.
Was this review useful?
By A. McCarthy on 07/03/2022
5/5
00
Delivered on time
Items as described
Delivered a day early. Well packaged. Couldn't ask for more.
Was this review useful?
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