Featured reviews from Trespass
By G. Caine
5/5Didn’t need to contact seller used on buy before great website great prices
By P. Wilson
5/5well packed, fast delivery.
By L. Hollway
5/5Amazing, everything arrived promptly.
By R. McCracken
5/5The t-shirt was well packaged and was in perfect condition, their an amazing bra... Read more
By A. Hobbs
5/5Delivered on time, packing good, no problems
By K. Halliday
5/5Service was early and package in excellent order
By P. Jones
5/5Trespass sell excellent quality products for a reasonable price. Well packed an... Read more
By S. McNaught
5/5Excellent Service and Value. Well packed
By M. Millar
4/5Great service would recommend
About
Trespass is dedicated to providing you with excellent customer service. Trespass has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Jacobs & Turner T/A Trespass
Address
Vermont House, Glasgow, G41 1LU, United Kingdom, GB
VAT Number
GB260370583
Company Number
SC047678
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund