By B. Swain
5/5shipped on time, received on time
By M. Pearson
5/5Arrived within the delivery window, well packaged and appreciated the additional... Read more
By N. Froude
5/5Seller was quick to respond to my messages. Very polite.
By L. Parr-angell
5/5Item was delivered before the expected date
By D. Charlton
5/5Fantastic shoes my son loves them.
By v. govan
5/5perfect thanks so much x
By s. wooldridge
5/5responded with correct information fast. Highly recommend
By E. Baket
4/5No comment as no contact no need to review
Tuoya Electronic Commerce Co., Ltd. is dedicated to providing you with excellent customer service. Tuoya Electronic Commerce Co., Ltd. has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
putianshituoyadianzishangwuyouxiangongsi
Room 1106, No. 366, Dongyuan West Road, Longqiao Street, Chengxiang District, Putian City, Fujian Province, putian, 351100, China, CN
91350302MA330LJG4R
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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