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UK Discounters is dedicated to providing you with excellent customer service.
Legal Name
AHMAD FAIZ LIMITED
Address
46 Stenson Road, Derby, DE23 1JB, United Kingdom, GB
VAT Number
N/A
Company Number
15733813
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund
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UK Discounters reviews
By L. Sherlow
5/5Good. Item delivered on time, we’ll packaged, in good condition.
By M. Hallam
5/5Really good
By A. Harling
5/5Great item , and service was on time and fast very happy
By B. Rowlands
5/5Very good service always arrives fresh, on time and well packaged
By L. Robinson
5/5Excellent seller will use again
By G. Watchorn
5/5Wow ! Thank you so much, great price and i ordered it last night at around 8pm to receive it in the morning 8 am! Will buy from here again and thanks again!
By L. Dovey
5/5Great service and great item. Very pleased with these bars.
By A. Lydon
5/5Great service and value will definitely shop with you again . This is the 4th time I’ve shopped with you and always received great service
By V. Gellatly
5/5Perfect ordered and delivered in a very timely manner
By S. Taylor
5/5The sellers service was excellent, the package was well packed and arrived when they said it would.
UK Discounters reviews
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