UK_IMPORTER LTD
About
UK_IMPORTER LTD is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Uk importer ltd
Address
37 Ashcroft close, Batley, Wf177dp, United Kingdom, GB
Company Number
14757313
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from UK_IMPORTER LTD
By P. Hamilton
5/5Absolutely delighted recommended to friends really glad I bought from here
By J. Cooke
5/5perfect
By K. Davies
5/5Parcelled up neat and tidy
By L. Amer
5/5I had no problems, no need to get in contact, i got updates and cane faster than they said it would.
By B. Lyons
5/5Very good company bed is very comfortable and mattress is good quality would definitely recommend this company plus the delivery driver was so helpful and excel... Read more
By l. patterson
5/5Very good company
By K. Hinchcliffe
5/5Good communication throughout.
By D. Robinson
5/5The seller kept me informed of every step of my order from the point of ordering to dispatch and then delivery. I was given the name of the courier who personal... Read more
By A. Plumb
4/5Very good thank you
All UK_IMPORTER LTD reviews
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