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UK_IMPORTER LTD is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Uk importer ltd
37 Ashcroft close, Batley, Wf177dp, United Kingdom, GB
14757313
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By D. Barrett
5/5Constantly kept informed of delivery updates, even contacted me personally within the hour to let me know delivery was on it's way
By J. Nelson
5/5Seller gave good contact telling me when the bed was being delivered 10/10
By E. Yeomans
5/5Thank you so much and thank you for your communication
By L. Mcnicholas
5/5The seller of this product was great. They contacted me with an earlier delivery date which was great. They also contacted me to tell me a specific time of deli... Read more
By B. Buxton
5/5Brill
By B. Green
5/5Great product and excellent service
By C. Evison
5/5Fantastic packed well, fast delivery and exactly as described. Thank you.
By D. Vigus
5/5Seller rang me to arrange earlier delivery which I was excited about understandable they were not allowed to take the bed upstairs however the overall experienc... Read more
By N. Jayne
5/5The service we received was excellent, the delivery of the bed was super quick also. Would definitely recommend to family and friends. Overall we are extremely ... Read more
By K. Wallace
4/5Very happy mattress looks great value for money arrived on time not slept on it yet but feels brilliant to lay on thank you