Ultimo Electronics

Ultimo Electronics is an Online Electronic Retailer, specialising in refurbished smart devices. Shop our range of Apple iPhones, iPads and Smart Watches

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Ultimo Electronics Limited

Ultimo Electronics, Unit B, Vulcan Road North, Norwich, Norfolk, NR6 6AQ, United Kingdom, GB

08955668

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All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund