Uniland

Uniland is dedicated to providing you with excellent customer service. We are dedicated to giving you the very Best products with excellent quality at great prices with 24/7 Customer service. When ordering with us, you can rest assured that your order will be processed quickly – in fact 99% of orders are dispatched within 24-48 hours. We strive to give the best possible customer service to enable this we have a dedicated service team and we guarantee to reply to all messages within 24 hours, so please do give us a chance to rectify any potential issues before leaving feedback. . Please don’t hesitate to contact us. We will give our best for you!

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

UNILAND LTD

3 ELM AVENUE, WOLVERHAMPTON, WV11 1DS, United Kingdom, GB

13670405

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund