USMART LTD
About
<p>is dedicated to providing you with excellent customer service. has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Usmart LTD
Address
11 - 21a Clayton Road , Hayes, Greater London, UB3 1AX , United Kingdom, GB
VAT Number
GB370819288
Company Number
12247996
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from USMART LTD
By G. Chamberlain
5/5sellers service was excellent, shipped our really fast and the product came really quickly. good price and just a good overall experience with this seller.
By A. Hook
5/5Great experience
By A. Rennie
5/5Yeah the people are quick and helpful
By L. Boulakhras
5/5Item was packed well.
By J. Mckellar
5/5No contact made. But, fast & secure delivery with the power pack in a well presented package with all necessary attachments for immediate use.
By M. Hyatt
5/5This was the first time I have used Onbuy and was very impressed with the cost of goods and the quality of service. The goods were dispatched the same day and a... Read more
By P. Reed
5/5Good communication via email
By M. Shahid
5/5I”m happy with this product. Easy to use. Fit’s perfectly. Reaching on time with care. Highly recommended. Cheers
By A. Niemira
5/5No problem at all!
By L. Asuming Amoako
4/5Received on time, thank you
All USMART LTD reviews
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