Value Traders Ltd
About
Value Traders Ltd is dedicated to providing you with excellent customer service. Value Traders Ltd has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Value Traders Ltd
Address
Unit 4, Concord Business Centre, Concord Road, Concord Road, Acton, Middlesex, W3 0TJ, United Kingdom, GB
Company Number
8953545
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Value Traders Ltd
By C. Barrow
5/5Good
By A. Brenna
5/5Due to Royal Mail strikes the item was never arriving. Was in contact with the shop several times, and they always replied quickly and were helpful in resolving... Read more
By C. Kilby
5/5Good product at a great value price, delivered quickly,will order again in the future,
Satisfied Customer
By G. Lovett
5/5As above, excellent.
By L. Sheldon
5/5Good communication of delivery, delivered on time, cannot fault
By P. Readey
5/5The item was well packaged, arrived early and I'm very with the service.
By P. Robinson
5/5great product, last a long time and smell good, great bargain price would buy again, arrived in good time. wow wow wow!!!!
By N. Chiappe
5/5Prompt safe delivery,
By M. Thompson
5/5Excellent customer service
By R. Buttress
5/5The seller was very Good
All Value Traders Ltd reviews
Satisfied Customer
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