Velobike is dedicated to delivering an innovative mobility solution, offering electric mobility scooters, mopeds, and bicycles that cater to the diverse needs of customers. As the official distributor of Veleco mobility scooters, we prioritize high standards of customer service, ensuring a secure online shopping experience with full technical support. Our vehicles are eco-friendly, requiring no driving license and boasting zero emissions. With years of experience, Velobike excels in the distribution process, providing the best electric mobility scooters in the European market. We offer free delivery, assembly, and a one-year warranty, promising to enhance customers' everyday lives in just two weeks.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Lunex Technology Limited
Unit 9D Beds, Industrial Park, Shefford , Old bridge Way, SG17 5HQ, United Kingdom, GB
GB153074626
08227086
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By P. A Smith
5/5Absolutely brillant communication between myself and seller. Showed ame all the information I needed . Delivery guy was amazing.