About
Vitammies is the UK’s favourite gummy vitamin brand, creating delicious, plant-based vitamin gummies that make healthy habits simple, fun and easy to stick to. We offer a growing range of gelatine-free, non-GMO gummies for energy, immunity, sleep, beauty and everyday wellness, all bursting with flavour so taking your vitamins feels like a treat, not a chore. What sets us apart is our focus on taste, clean ingredients and real results, backed by thousands of happy customers who enjoy a sweeter way to support their health every day.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
COLLIVA LIMITED
Address
124 City Road, London, EC1V 2NX, United Kingdom, GB
VAT Number
GB451600820
Company Number
13250640
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund