Featured reviews from WatchDeals UK
By P. Halligan
5/5Delighted with purchase. Quick delivery. Well packaged
By R. Aslam
5/5I am very happy with my purchase. Arrived on time tracking details were sent.
By A. Tucker
5/5Amazing kept up to date from purchase to delivery
By N. Spencer
5/5Excellent customer service! I was informed of every stage of my delivery. Thank... Read more
By B. Stapleton
5/5The seller was amazing and delivered on time
By R. Dunlop
5/5Speedy delivery, great seller highly recommended
By N. Khan
5/5Very polite and nice very quick delivery perfect
By B. Nairn
5/5One of the best
By H. Raza
5/5Item arrived well packaged and ahead of schedule
By Y. Kim
5/5Had some misunderstanding regarding shipment but the seller responded promptly a... Read more
About
Watch Deals UK, supported by a holding company active in the watch industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury timepieces, Watch Deals UK operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the watch sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
WATCH AND WATCH LTD
Address
Unit 60, Park Royal Works Suite 93, Park Royal Road, London, NW10 7LQ, United Kingdom, GB
Company Number
15086365
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund