Featured reviews from WatchPointUK
By S. Wroblewski-Freund
5/5Hat etwas gedauert mit dem Versand,bin aber sehr zufrieden
By P. Ioannidis
5/5Der Service war super. Schnelle Kontaktaufnahme war möglich und alles zur Zufri... Read more
By d. reveli
5/5Good seller and very helpful.
By J. Kelly
5/5Quick dispatch, arrived 2 days after purchase. Very happy thank you!!
By A. Jackson-soutter
5/5Excellent customer service. Would definitely buy from this company again. Very h... Read more
By E. Global LTD
5/5Fast delivery Good seller
By N. Klaus
4/5Service war ausgezeichnet und Ware wie beschrieben. Ich kann diesen Seller empfe... Read more
By V. Bonev
4/5There was a small dent on the corner of the box.
By A. Bench
4/5Very good
About
WatchPointUK offers the highest quality products at the most competitive prices, backed by excellent customer service. Enjoy hundreds of models with our best price guarantee and FREE 30-day returns & exchanges."
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Sylora Global LTD
Address
57 Church Square, Brandon, Durham, DH7 8EE, United Kingdom, GB
Company Number
16200953
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund