Retailer Shop

WEMERCHANT LTD

(17)

Welcome to our store on OnBuy.com! We are dedicated to providing our customers with the best possible shopping experience. Our top priority is customer satisfaction, which is why we offer a wide range of products in all the popular categories.

Customer Service: -

We take pride in our excellent customer service. Our team is always ready to assist you with any questions or concerns you may have. We believe that communication is key, so we ensure that our customers are always kept informed about their orders, from the moment they are placed to the time they are delivered.

We will not be available on Saturday and Sunday but would note down your issues and come back to you on Monday or Tuesday max.

Return Policy: -

We understand that sometimes products may need to be returned. That's why we offer a 30-day easy buyer-paid return policy. Please note that the return policy is applicable only if the item is unopened and new. If the product is damaged, please send us proof like pictures and videos, and we will do our best to assist you with a replacement or a refund.

If the customer claims that the product has not been delivered. We will do our best to assist you, however, note that no refunds will be issued. If the product is successfully delivered by us and we have provided tracking or any proof. This policy has been adopted to prevent fraudsters.

Refund and Replacement Policy: -

Our refund policy is simple. We will refund you if your return request is granted or if you did not receive your parcel. In the unlikely event that your product is damaged or lost, we have a replacement policy in place to ensure that you receive a new product as soon as possible.

Happy Shopping with Us on OnBuy.com: -

Thank you for choosing our store on OnBuy.com. We look forward to serving you and providing you with a hassle-free shopping experience.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Northern Ireland3 - 5 daysFree
Isle of Wight3 - 5 daysFree
Isles of Scilly3 - 5 daysFree
Mainland UK3 - 5 daysFree
Channel Islands: Jersey3 - 5 daysFree
Channel Islands: Guernsey3 - 5 daysFree
Outer Hebrides3 - 5 daysFree
Isle of Man3 - 5 daysFree
Scottish Highlands and Isle of Skye3 - 5 daysFree
Orkney Islands3 - 5 daysFree
Shetland Islands3 - 5 daysFree
Firth of Clyde Islands3 - 5 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides3 - 5 daysFree

Seller Details

Legal Name: WEMERCHANT LTD

Address: Reading, GB, United Kingdom, Berkshire, 94 Grange Avenue, RG6 1DL

Company Number: 14653290

WEMERCHANT LTD reviews

See all
8.8/10
5 Star
14
4 Star
1
3 Star
0
2 Star
0
1 Star
2

By J. Harle

5/5

Very good

By L. Ward

5/5

A positive shopping experience. This arrived days before the predicted delivery slot. Excellent delivery. Securely packaged. I’m very happy with the service.

By I. Thomson

1/5

Not providing what was advertised

By P. Barnard

1/5

Product is now 3 days late with no response on chasing it

By J. Ledsam

5/5

Seller kept me informed on my delivery well happy

By S. A COX

5/5

Perfect

By j. jones

4/5

Arrived on time

By B. Hume

5/5

The sellers service was impeccable. Very prompt delivery .

By anonymous

5/5

5☆

WEMERCHANT LTD reviews

8.8/10
5 Star
14
4 Star
1
3 Star
0
2 Star
0
1 Star
2
17 reviews
By J. Harle on 11/05/2024
5/5
00
Delivered on time
Items as described
Very good
Was this review useful?
By L. Ward on 30/04/2024
5/5
00
Delivered on time
Items as described
A positive shopping experience. This arrived days before the predicted delivery slot. Excellent delivery. Securely packaged. I’m very happy with the service.
Was this review useful?
By I. Thomson on 12/04/2024
1/5
00
Delivered on time
Items as described
Not providing what was advertised
Was this review useful?
By P. Barnard on 05/04/2024
1/5
00
Delivered on time
Items as described
Good customer service
Product is now 3 days late with no response on chasing it
Was this review useful?
By J. Ledsam on 16/02/2024
5/5
00
Delivered on time
Items as described
Seller kept me informed on my delivery well happy
Was this review useful?
By S. A COX on 05/01/2024
5/5
00
Delivered on time
Items as described
Perfect
Was this review useful?
By j. jones on 22/11/2023
4/5
00
Delivered on time
Items as described
Arrived on time
Was this review useful?
By B. Hume on 28/10/2023
5/5
00
Delivered on time
Items as described
The sellers service was impeccable. Very prompt delivery .
Was this review useful?
By anonymous on 30/09/2023
5/5
00
Delivered on time
Items as described
5☆
Was this review useful?
By N. KING on 15/09/2023
5/5
00
Delivered on time
Items as described
Product arrived sooner than expected. It was well package so no leakage.
Was this review useful?
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