Featured reviews from Whatsize
By M. Balazova
5/5Great seller, fast delivery, everything's perfect
By T. Golden
5/5Easy, quick delivery, very pleased with product, instruction manual easy ti foll... Read more
By B. Morris
5/5Delivery was taken with great care
By A. Halley
5/5Quick delivery
Fab seller
By K. Gascoigne
5/5Theres was always regular updates.
By C. Campbell
5/5my item single mirrored wardrobe was quick dispatch and arrival time, happy with... Read more
By B. Bhardwaj
5/5Great customer service. Initially I didn't receive the hanger unit so I contacte... Read more
By A. ROBERTSON
5/5Seller was really good answering my enquiries. Customer service was quick and ... Read more
By J. Bowler
5/5All good
About
UK Home Hub is dedicated to providing you with excellent customer service. UK Home Hub has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
T M Whatsize
Address
Unit C2 Armston Farm, Broughton Road, Cosby, Leicester, Leicestershire, LE9 1RD, United Kingdom, GB
VAT Number
GB154005743
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund